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Glitchy when switching apps

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nomistrebo
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Last seen: 2 years 3 months ago
Joined: 03/27/2015 - 05:56
Glitchy when switching apps

I've noticed that when I'm switching back and forth bewtween the launchpad and launchkey app, there is often a little glitch and pause in the beats I've got going in launchpad.  Obviously this is a bummer for a live performance situation. Anyone else have the same issue?

matthewk.novation
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Last seen: 1 year 6 months ago
Joined: 03/20/2015 - 21:41

Hi Nomistrebo,

We were not able to replicate the issue here in our office. Please restore your device and check to see if everything is up-to-date. Also, make sure that all additional applications are closed. If there are still issues, feel free to contact our support for further troubleshooting. Here is a link to contact us:

http://novationmusic.com/answerbase/contact

Matthew Kurpakus // Novation Technical Support