Disable / Change Blue Pitch Wheel and Mod Wheel Light

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minusdb
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Last seen: 4 years 8 months ago
Joined: 02/05/2014 - 18:36
Disable / Change Blue Pitch Wheel and Mod Wheel Light

How can I disable the blue pitch wheel and mod wheel light?  Is there a service manual?  I would like to change it to red (a colour which won't damage night vision) or disable the light completely.  Either way would make me extremely happy.  I understand changing/disabling the light will void the warranty completely and may require taking it to a service tech.  I'm definitely 100% willing to make that trade off to make the synth much more usuable for live performances in dark venues.  It is very distracting and very hard to discern the panel parameters as well as other devices.  If I could tape it down, I would; but, the tape impacts the use of the wheels as well as not restricting the considerable light bleed inbetween the panel mount and the wheel itself.

skijumptoes
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Last seen: 2 years 10 months ago
Joined: 03/26/2013 - 13:22

Surprised there's not an option to disable it, the mininova can be disabled and it's the same kind of design, maybe there's a hidden system menu that will disable it - Or at the very least they could put it in a firmware update?

You should give Novation a call.

minusdb
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Last seen: 4 years 8 months ago
Joined: 02/05/2014 - 18:36

skijumptoes wrote:

You should give Novation a call.

 

I already tried that.  I tried calling them at 1-855-24-FOCUS -- their support number is disabled. I tried sending a support request last week about it via their contct us form -- no answer except for an autoreply for more information which I submitted. I haven't received a response yet from Novation.

Hopefully someone here knows how to disable the mod/pitch wheel light.

skijumptoes
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Last seen: 2 years 10 months ago
Joined: 03/26/2013 - 13:22

Sounds like support for US customers is shocking, Novation/Focusrite should sort this out, i've seen several messages of disgruntled customers on here in recent weeks.

Must say that when i contact UK support they've been excellent, down to earth, and very willing to look into sorting out the problem, and you get straight through on the phone, no complaints whatsoever.

As for disabling it, i've read a post that there are some 'secret' menu options with certain key combinations, i wonder if it's hidden away - I really don't know who you can ask though if you can't get through!! :(

Taylor
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Last seen: 2 years 9 months ago
Joined: 07/24/2013 - 17:12

I'm sorry to hear you've not received a satisfactory level of service, minusdb :(  We usually suggest to customers they leave about 48 hours for us to get back to them but a week without a reply is definitely less than ideal.

I've sent a mail to one of the gentlemen who created the Bass Station II. As soon as he gets back to me, I'll post his reply on here.

Best wishes,
Tayor

minusdb
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Last seen: 4 years 8 months ago
Joined: 02/05/2014 - 18:36

I heard back from Novation today!  First off, a big thank you to Eddie at Novation and to the site admin Taylor.  They helped me out greatly.

I'll share this with you guys in case anyone else needs to disable the LEDs.  A very strong word of caution here though: this is something Novation does not recommend nor support -- doing so will probably invalidate your warranty.  So do not even attempt to to do this unless you value disabling pitch and mod wheel LEDs more than your warranty.

"There's a cable that supplies power to the PCB with LEDs on under the pitch and mod wheels. You can disconnect this and the LEDs will no longer be lit."

I'll be trying this out later this evening and I'll post some pics. Hopefully this will just affect the LEDs and not the pitch/mod wheel's functionality.

Thank you Novation!  You guys rock!

Taylor
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Last seen: 2 years 9 months ago
Joined: 07/24/2013 - 17:12

Fanstastic. Good luck! 

minusdb
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Last seen: 4 years 8 months ago
Joined: 02/05/2014 - 18:36

WARNING: These steps I took to disable the blue LEDs may ruin your device permanently and invalidate your warranty completely.

1.) Unpluged the BS2 and attached a shock strap to mysqelf to ensure I was properly grounded.

2.) I gently place the BS2 on a pillow upside down. Unscrewed all the recessed screws underneath the BS2 (left the 6 larger non-recessed alone).

3.) Placed the BS2 rightside up and gently removed the top plate of the BS2 (the keys were still be attached to the bottom plate -- slid it up and towards myself to get it around the keybed.  The top plate will still be attached to the bottem assembly.)

4.) Followed the power wire from the LED board underneath the pitch and mod wheel (its the longer of the two power cables which ends up to the single female recipticle).

5.) Disconnected the longer power cable and fed it back under the LED board and its own cable so that its not in the way when I close it.

6.) Placed the top plate back in its original position over the keybed (careful underneath the keys to get the top plate plastic underneath the keybed).

7.) Gently placed the BS2 upside down and rescrewed all the recessed screws.

8.) Finished.  Enjoying the BS2 immensly without the blinding blue LED lights.