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invalid activation code

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CHANDRA
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Last seen: 1 year 9 months ago
Joined: 11/29/2015 - 09:50
invalid activation code

the bass station 1 and 2 plugin came along with focusrite product scarlet solo is telling invalid activation code please send a valid activation code

matthewk.novation
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Last seen: 1 year 8 months ago
Joined: 03/20/2015 - 21:41

Hi Chandra,

Sorry to hear about the issues when activating the Bass Station plug-in, but we are more than happy to help. It's hard to say what exactly is occuring, but if it is stating that the activation code is invalid or is having issues loading the license file, one thing does come to mind if you are working on a Mac. Here is answerbase article explaining how to resolve the issue:

http://global.focusrite.com/answerbase/my-license-file-is-not-unlocking-...

If this is not the case and you are still having issues, please contact us directly through the following link so we may assist further:

http://global.focusrite.com/answerbase/contact-0

Matthew Kurpakus // Novation Technical Support