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LaunchPad pro lights

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RV3
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Last seen: 1 year 5 months ago
Joined: 01/07/2016 - 04:48
LaunchPad pro lights

I set up the lights like I normally would when I forst get a launchpad, but on the launchpad pro the lights never light up. I followed the exact instructions on how to set them up but it has not worked. is it because i have abletone live 9 lite?

matthewk.novation
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Last seen: 1 year 5 months ago
Joined: 03/20/2015 - 21:41

Hi RV3,

The Launchpad Pro will work with Ableton Live 9 Lite, but requires the latest versions (9.2.2 or later). If running an older version, it will not contain the scripts needed to properly set up the device. Please verify that the latest has been installed from your Ableton account. It would also be worth testing another USB cable and additional USB ports if available.

If running the latest version of Ableton and the device still does not seem to connect properly, please contact us directly through the following link so we may assist further:

http://global.novationmusic.com/answerbase/contact

Matthew Kurpakus // Novation Technical Support