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Impulse 49 fader issue

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arockmez
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Last seen: 2 years 4 months ago
Joined: 10/05/2014 - 01:31
Impulse 49 fader issue

Hi all, this is my first post here.

I own an Impulse 49 with 8 faders and a master fader. When using automap with whatever DAW i try, only 1 fader is recognized, like i would have
and impulse 25, but i rechecked that i chose impulse 49 at automap settings and it doesn't change. I restored firmware of my keyboard to factory
default but the problem still there.

Any help would be appreciated
thanks

Edit: When i move the fader and look to the screen, only fader 1 shows the value, when i move 2-9 they show nothing. I tested MIDI incoming

messages and only fader 1 seems to deliver a value

mikenovation
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Last seen: 3 years 3 weeks ago
Joined: 04/04/2013 - 17:10

Hi arockmez, 

Please contact Novation support at:http://us.novationmusic.com/answerbase/contact, reply with your case number and I will personally look into your issue.

Best regards, 

 

 

arockmez
Offline
Last seen: 2 years 4 months ago
Joined: 10/05/2014 - 01:31

mikenovation wrote:

Hi arockmez, Please contact Novation support at:http://us.novationmusic.com/answerbase/contact, reply with your case number and I will personally look into your issue.Best regards,   

 

Sorry i never read that untill today because it was answered months after my question. I will contact support as you say

Thanks!

arockmez
Offline
Last seen: 2 years 4 months ago
Joined: 10/05/2014 - 01:31

Here is my case number:

434279

 

Thanks!