Ableton Doesn't recognize my Launchpad anymore

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Zmay50
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Last seen: 1 year 11 months ago
Joined: 09/07/2015 - 22:36
Ableton Doesn't recognize my Launchpad anymore

     Hello, I recently got my computer working again so i wanted to mess around with ableton. I tried hooking up my Akai MPD18 (Old school i know) and Ableton didn't recognize that. So i pulled out my launchpad and at first it didn't recognize it but after i installed the online driver it worked fine. That was last night. Even in the middle of the night i decided to get up and try out a new idea and it still worked. Now I woke up this morning and turned on my computer but my Launchpad didnt light up. I went into Ableton and same results. I went into Midi/Sync in Preferences and the input was shaded grey and the output didn't have "2-Launchpad S" anymore. I re installed the driver several times and even the Automap feature but still no results... any suggestions?

 Edit: I am using a PC, I'm sure most of you are gritting your teeth just hearing me say it. I've heard that PC users have situations similar to mine and I really hope that isn't the case because from what I've heard, It's unfixable.

skijumptoes
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Last seen: 1 year 8 months ago
Joined: 03/26/2013 - 13:22

Is the device getting enough power? i.e. if you're using a usb hub try using a dedicated port.

 

Also, do you know much about your computer and it's motherboard - i.e. are you up to date with firmwares and drivers for the actual usb hardware installed - and are you using known good usb ports? I say this as some usb ports on PC's are shared extensions primarily used for low powere devices like keyboards etc.

Also, which version of windows are you running?

Zmay50
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Last seen: 1 year 11 months ago
Joined: 09/07/2015 - 22:36

I don't know much about the computers motherboard and I'm not sure which ports are dedicated. I've tried switching the ports all around it and it never seems to work. I think I am up to date with everything because my computer is relatively new and also has Windows 10.

skijumptoes
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Last seen: 1 year 8 months ago
Joined: 03/26/2013 - 13:22

Windows 10 is very new, so you may experience issues while it matures as an operating system - i know there's been a large amount of work put into the way it handles audio and midi.

Generally if using a pc desktop you are best to use the ports on the back as they come direct from the motherboard, if you're using a laptop then they're usually all similar.  I would say chances are there is a driver or motherboard update out there which would fix this issue.

You didn't mention if there is a USB hub that you're going through? i guess not - but if you are, make sure you avoid going through that while you test the hardware.

Luckily, Novation have listed the Launchpad S as being compatible with Win 10, so with that in mind you may be best to contact their support and get help (Technical support link on the left 'navigation' menu), it does take a bit of time to get a reply, but once you're speaking with them they will usually aid with fixing your problem.