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Launchpad Firework

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MezPad
Offline
Last seen: 1 year 4 months ago
Joined: 10/27/2015 - 01:25
Launchpad Firework

Hey All, I got my Launchpad S about 6 months ago, and ive been using it a lot. Just these past few weeks, its had this problem where it just gets stuck on the firework screen that it has for about 5 seconds before it starts up. It wont start up even if i load a project file. Ive also updated ableton live. Please help!!!!!!

 

matthewk.novation
Offline
Last seen: 1 year 5 months ago
Joined: 03/20/2015 - 21:41

Hi MezPad,

The firework display would indicate that a proper connection to the computer is not being made. Sorry to hear about the issue occuring, but this could be an issue with the device or with the USB cable. If possible, please test with a addtional USB cable and on all available USB ports. If the issue is still occuring, please contact us through the following link:

http://global.novationmusic.com/answerbase/contact

Matthew Kurpakus // Novation Technical Support