Launchpad buttons lighting up, but not working

As the Novation community has developed over the years, it has naturally found the bulk of it's voice on Social Media. To ensure we can be there to discuss and support you as best we can, we’ve decided to close the forum.

The conversation isn’t over, though. We’re waiting for you; come say hi.

Also, be sure to check out some of our friends.

As ever, thank you for your support.

Thanks for reading, The Novation Team

If you're having a technical difficulty, get in touch via and our technicians will get back to you as soon as they can!

1 post / 0 new
Last seen: 2 years 9 months ago
Joined: 12/11/2015 - 15:31
Launchpad buttons lighting up, but not working

Hello, about 90% of the time, my launchpad works great and without problem. However, sometimes I will go from one session to another, and after a couple of seconds of being in the new session, my launchpad buttons will stop playing the corresponding audio from Ableton. The buttons will be lit up on the Launchpad, but the buttons won't trigger the audio samples. I know it's a problem with the Launchpad/software/settings because I can click on the audio samples in the Ableton window and they'll play perfectly fine.