Hi, I am a new user, just received my UltraNova today. I am having problems with it and decided to join the forum as I could not find a solution online.
First problem is I am unable to upgrade the firmware. Out of the box, my UltraNova has firmware: 1.1.03 as displayed at boot up.
I downloaded 1.4, Automap 4.8 & Novation USB Driver 2.7. All of this is for OSX Mavericks 10.9.3. I think the problem is something to do
with "Sandbox" which is denying access as shown here:
Sandbox: coreaudiod(203) deny file-read-data /Library/Audio/Plug-Ins/Components/UltraNova Editor.component
Sandbox: coreaudiod(203) deny file-read-metadata /Library/Audio/Plug-Ins/Components/UltraNova Editor.component/Contents
Sandbox: coreaudiod(203) deny file-read-metadata /Library/Audio/Plug-Ins/Components/UltraNova Editor.component
In any case, when I run AutoMap, it can see I have an UltraNova, but the installer and the Librarian cannot.
If I run the installer, it will briefly flash up "checking UltraNova" and then proceed to install. At the end of the process I get an option
to get an Update, or Skip. If I click Update, it never does, but just keeps giving the menu over and over. When I Skip, the Installer says
everything is successful, and I reboot. After the reboot, I can load the Plugin into Mainstage 3.x (although it crashed 3 times)
but I cannot do anything over USB. As mentioned, Automap sees the UltraNova. If I run the Librarian, it says "No Device found".
This is my quandrary. I cannot update, cannot use the Plugin or the Librarian. I have not tried to drive anything with the synth yet
as I wanted to upgrade it all first. I tried using the wall wart instead of Bus Power when installing and also have the USB direct into
my Mac Pro. If I check Apple Profiler, the USB menu says the device is connected correctly.
Please advise so I get through this....